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Shipping and Returns

Shipping calculations are performed in real time based on the destination address and the items ordered. During checkout the shipping total will be displayed prior to payment and will be revised each time you change the cart contents. Items will be shipped within 1-3 business days of placing your order via the ship method you select during checkout. You will receive an email confirming your order upon checkout and the status of the order will be updated when the items are shipped and then again when they are delivered.

Continental US:   Continental US states not including Alaska, Hawaii and Puerto Rico

Tracking Number: You can view the tracking number in your member’s account upon signing into our website. Please email us if you do not receive a tracking number after 2 business days from the date of order.

Return Policy: Customers must contact customer service for instructions on returning an item for replacement within 30 days of purchase. We will provide instructions via email on how to return your order, when and where. Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages. When returning an item, please make sure to use all the original packaging in which the shipment was received with all attachments if applicable. Do not write, bend, fold, stick or glue anything on the product package that can damage the package. The buyer is responsible for return shipping cost.

Please note: We reserve the right to research the original purchase, and to limit or decline refunds.